Incremental degradation -- if we compromise at work or at home, if we lower the standards about how often we talk, what we talk about, and most important, the degree of authenticity we bring to our conversations -- it's a slow and deadly slide. Meanwhile, the organization's strategy keeps stalling. Cross-boundary collaboration isn't happening. Leaders play whack-a-mole, micro-managing versus leading. Original thinking is happening elsewhere. Employees have little or no emotional connection to the organization and its customers. Relationships steadily disintegrate, one failed or missing conversation at a time.