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Frederik Van Zande

I’ve been a big fan of Crutchfield’s marketing for a long time - I consider them to be one of the top retailers in that regard. Here’s a perfect example of why: Crutchfield recently ran this email incorporating ratings and reviews (an effective and underused tactic for retail email), and includes content that speaks to various buying modes effectively.

Tags: competitive consumer types content copywriiting e-mail e-marketing e-shop humanistic methodical personalities spontaneous on 10-01-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

One of the many retail emails I subscribe to is Rampage, which recently notified its mailing list of a new brand called Golden State (separate e-store).

Tags: announcement e-commerce e-mail e-marketing e-shop on 09-29-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

Sender lines are important - perhaps even more important than subject lines - for better open rates in email marketing campaigns. The reputation of the sender (based on recognition of a brand/name and past experience with a sender’s messages) determines whether the email recipient will even read and consider the subject line.

Tags: copywrting e-commerce e-mail e-marketing title on 09-25-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

We don’t do a lot of posts on branding on Get Elastic, but I had to blog about Seattle-based ski, snowboard and wakeboard shop evogear. evo is an example of a retailer that has taken its corporate culture and incorporated its personality into nearly every aspect of its marketing.

Tags: branding customer e-mail e-marketing email service suport on 09-02-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

Cultivating a solid, permission-based email list can take a lot time. So some businesses understandably get impatient waiting around for their lists to grow. ALTFor these businesses, online contests may be an attractive quick fix. As an example, let’s say a newly launched shoe e-retailer, Shoe-Fanatics.com, wants to grow its email list really fast. So it partners with a well-established fashion news website Fashion-Freaks.com, to run a contest or giveaway. Fashion-Freaks.com has been around for years, and they’ve built up a subscriber list composed of users with the same demographics that Shoe-Fanatics.com is looking for. Fashion-Freaks.com will send an email promotion to its readers, recommending they all visit Shoe-Fanatics.com to enter a contest, or redeem a nice coupon. When readers of Fashion-Freaks enter the contest, they can opt in to Shoe-Fanatics’s email marketing list.

Tags: contests e-commerce e-mail e-marketing e-shop subscriber on 07-29-2008 -Cached -About Shared by:Frederik Van Zande

more from www.practicalecommerce.com

Frederik Van Zande

As email marketers, we never know what mindset email recipients will be in at any given time. So a good idea is to design your copy and creative to speak to all personality types/buying modalities: competitive, spontaneous, methodical and humanistic. If this makes you go “hmmm?” make sure you check out our explanation of the buying modes in our personas webinar and webinar recap.

Tags: e-commerce e-mail e-marketing e-shop on 07-14-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

Yesterday we posted a Q&A session with Sally Lowery of Bronto Software on trigger email campaigns. Today we have 2 real-world examples from Amazon. These emails followed up the purchase of a camcorder:

Tags: e-commerce e-mail e-marketing e-shop ecommerce email follow up post-purchase trigger on 06-26-2008 -Cached -About Shared by:Frederik Van Zande

more from www.getelastic.com

Frederik Van Zande

Nearly two-thirds of US Internet users surveyed said e-mail was their preferred channel for written communications between friends, with text messaging the second-most-popular choice. The phone was the most popular way to communicate with friends overall, with 41% of respondents naming it as their channel of choice.

Tags: communication channel e-mail e-marketing fax phone rss on 06-05-2008 -Cached -About Shared by:Frederik Van Zande

more from www.emarketer.com

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