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Strange tag named "no_tag" ( bug tag) Join Group To Post

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  • #1magobaol said ...(on 05-08-2007)

    magobaol
    I imported my bookmarks and began to arrange them. During the work a tag named "no_tag" is appeared, and it indicates an enormous number of bookmarks under it (almost all my bookmarks, e.g. 227 / 260).
    If I filter fot this tag the message "You have no bookmarks under no_tag" (and, really I tagged every bookmark...)
    If I try to delete this tag, it reappears.
    Any suggestion?
  • #2Maggie Tsai said ...(on 05-08-2007, replying to magobaol on #1)

    Maggie Tsai
    Hi,

    Few questions:

    1) where did you import the bookmarks from - and also, your previous bookmarks - do they all have tags or associate with a folder?

    2) Your no_tag - does it have a quotation over that, eg. "no_tag"?

    3) Have you tried to edit this "no_tag' to something else? If not, please give it a try. (you can edit tags in "My Bookmarks" tag edit area)

    4) Your bookmarks are all private, so hard for us to check them out - please do this: set a temporary password and email us your username & temp password to info AT diigo dot com - we will help you take a look.
  • #3magobaol said ...(on 05-08-2007, replying to Maggie Tsai on #2)

    magobaol
    Hi,
    thanks for your reply.

    > 1) where did you import the bookmarks from - and also, your previous bookmarks - do they all have tags or associate with a folder?

    I tried from del.icio.us and ntoiced the problem, then I deleted all, exported bookmarks from Opera (my usual browser) to Firefox and then from Firefox to Diigo (tried several times).
    Just some bookmark had no tags nor folder, but I deleted those bookmarks.

    > 2) Your no_tag - does it have a quotation over that, eg. "no_tag"?

    No.

    > 3) Have you tried to edit this "no_tag' to something else? If not, please give it a try. (you can edit tags in "My Bookmarks" tag edit area)

    Yes, I tried to change the name, I deleted it (and Diigo told me "tag has been deleted") and at the next click it reappeared.

    > 4) Your bookmarks are all private, so hard for us to check them out - please do this: set a temporary password and email us your username & temp password to info AT diigo dot com - we will help you take a look.

    Thanks,
    i just sent the e-mail.
  • #4magobaol said ...(on 05-09-2007, replying to magobaol on #3)

    magobaol
    No news? :-(

    Ciao,
    Francesco
  • #5Adam Skinner said ...(on 05-11-2007, replying to magobaol on #4)

    Adam Skinner
    I have this problem as well. You can see the items in my public bookmarks by searching for 'no_tag' as a tag.
    magobaol wrote:
    > No news? :-(
    >
    > Ciao,
    > Francesco
  • #6Maggie Tsai said ...(on 05-11-2007, replying to Adam Skinner on #5)

    Maggie Tsai
    Yes, it's related to our tag system syntax - will resolve it.
  • #7Jim McClintock said ...(on 06-07-2007, replying to Maggie Tsai on #6)

    Jim McClintock
    I have the same problem, and from prior research on the forum, know that others do also. Also have seen "maggie" say that it will be resolved in next upgrade - more than five upgrades and 6-8 months ago. So, I don't have any confidence in you saying that same thing again. It also doesn't sound like Diigo has a clue as to why how this no_tag gets created or why it cannot be deleted.

    maggie_diigo wrote:
    > Yes, it's related to our tag system syntax - will resolve it.
  • #8Maggie Tsai said ...(on 06-08-2007, replying to Jim McClintock on #7)

    Maggie Tsai
    Problem should be already fixed - we'll release that fix along other new features shortly.

    Please don't be that cynical - the entire Diigo team is already working our butts off to provide you all the best services out there. What we need is more encouragement, constructive input, and active support, and not this kind of negative comments. Quite disheartening!