SIgn-in Fails ( diigolet signin) Join Group To Post

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#1 anayly said ...(on 03-11-2008)

I can sign in at www.diigo.com but cannot sign in with diigolet when it overlays an article,
I receive a "Failed" prompt.

Is there a solution?

Thank you.
#2 Maggie Tsai said ...(on 03-11-2008, replying to anayly on #1)

You have the old diigolet version and somehow it didn't auto-update properly.. Try delete that and re-install another diigolet, and try again.
#3 anayly said ...(on 03-11-2008, replying to Maggie Tsai on #2)

I deleted the old diigolet bookmark in Firefox and created a new diigolet bookmark in Firefox but I continue to get the same "Failed" message when I try to sign in at diigolet.

Is there a diigolet file stored in my computer that I need to delete? I searched for such a file but none was found.

I also cleared the Cookies file and the Temporary Internet Files

Can you provide a solution that actually works?
#4 Maggie Tsai said ...(on 03-12-2008, replying to anayly on #3)

Please follow these steps exactly

1. remove the old bookmarklet by clicking "Delete" in the right click menu
2. go to http://www.diigo.com/tools/diigolet from http://www.diigo.com/tools/diigolet and drag firefox diigolet again
3. clear firefox cache: Tools -> Clear Private Data. check Cache and click Clear Private Data Now

If it still doesn't work. Please provide specific firefox version and diigolet version that you see. (mouse over anywhere blank in the diigolet toolbar to see version)