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every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
ronka48,
When did this start to happen? What's your toolbar version, OS and browser version?
Anyone with similar experience?
It started more or less a week ago.
Toolbar version 0.5.2007061301
OS: Windows XP Prof. 2002, SP 2
Browser: Firefox 2.0.0.4
maggie_diigo wrote:
> ronka48,
>
> When did this start to happen? What's your toolbar version, OS and browser version?
>
> Anyone with similar experience?
We can't reproduce the problem. Could you send your FF profile to us by following instructions here:
How to send your FF profile to help us debugging
Please also change your password to a temp one and give it to us. So we can use your account to reproduce the problem.
During this time, you can try the diigolet ( Diigolet ) to do bookmark and annotation.
Thanks
With your profile, we found out the problem.
Although cookie for diigo.com was enabled, toolbar.diigo.com was blocked. So just remove toolbar.diigo.com from the exception, everything will be fine again. Checked it in
in Firefox ==> Tools==>Options ==> Privacy ==> Cookie section ==>Exceptions.
Thanks
>ronka48 wrote:
> every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer >able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
I'm getting the same thing.
I sent an email with the details....
Cheers
OK - Thanks for the fast reply. It's working now.
For the benefit of anyone else who has this problem here's what Joel said by email:
I checked your profile. The diigo login cookie was cleared , so the toolbar was not logged in but the website was logged in. Just sign out the website, and sign in again. Then you can do bookmark as before.
BTW I noticed you chose to clear all cookies every time you restart FF. Setting it as this, you need to login diigo every time when you start FF. If it's not convinent for you, you can do the following steps:
FF ==>Tools ==> Options ==> Privacy ==> Private data ==> Setting ==>Uncheck Cookie there.
If you still have problems with it, don't hesitate to email me.
Thanks
Yours Joel
Cheers Joel!
Glad to be of assistance. Thanks for your confirmation. We are happy to have so many passionate users like you.
Please share Diigo with your friends and colleagues and kindly help us spread the words :).
I have the same problem. Since yesterday, when I am already logged in and try to see my bookmarks (from "more" menu) I asked to enter user id and password..
When I write the user id and the password It pops again.
“Please enter user and password for restricted file at http://alpha.diiego.com”
(the same response accrue when trying to log diiego.com from "more" menu)
I cleared the cookies, reload Mozilla and the same bad results.
After I write the user + pass. I get:
"Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required"
Bottom line-I can't load my bookmarks unless I load diiego.com in the address bar.
Thanks,
Giora
(user: giorap)
joel wrote:
> With your profile, we found out the problem.
> Although cookie for diigo.com was enabled, toolbar.diigo.com was blocked. So just remove toolbar.diigo.com from the exception, everything will be fine again. Checked it in
> in Firefox == > Tools== >Options == > Privacy == > Cookie section == >Exceptions.
>
> Thanks
>
>
> >ronka48 wrote:
> > every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer >able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
Thanks. We found a mistake in diigolet. We will fix it asap.
Joel Liu
Ronald Kaehler
Ian 
Maggie Tsai
giorap