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  • #1Dena Grabinar said ...(on 05-25-2008)

    Dena Grabinar
    I just installed Firefox on my pc, and got bookmarking straight away - or tried to. But every time I try to submit a bookmark to Diigo (either the regular way or the QuickD button), a message pops up to say the submission failed.

    I am not having the same problem in IE. But Firefox is so much nicer to use, I really want to switch over. Can anyone advise?
  • #2Randy N said ...(on 05-25-2008, replying to Dena Grabinar on #1)

    Randy N
    What version of Firefox? Version 2 or the 3 Release Candidate?
    Dena Grabinar wrote:
    > I just installed Firefox on my pc, and got bookmarking straight away - or tried to. But every time I try to submit a bookmark to Diigo (either the regular way or the QuickD button), a message pops up to say the submission failed.
    >
    > I am not having the same problem in IE. But Firefox is so much nicer to use, I really want to switch over. Can anyone advise?
  • #3Dena Grabinar said ...(on 05-25-2008, replying to Randy N on #2)

    Dena Grabinar
    Hi Randy - it's Version 2.

    (I've also now noticed that if i visit a site in firefox, that I've previously bookmarked in IE, it doesn't show up as already bookmarked in the diigo toolbar. again, this problem isn't happening in IE.)

    Randy N wrote:
    > What version of Firefox? Version 2 or the 3 Release Candidate?
    > Dena Grabinar wrote:
    > > I just installed Firefox on my pc, and got bookmarking straight away - or tried to. But every time I try to submit a bookmark to Diigo (either the regular way or the QuickD button), a message pops up to say the submission failed.
    > >
    > > I am not having the same problem in IE. But Firefox is so much nicer to use, I really want to switch over. Can anyone advise?
  • #4Randy N said ...(on 05-25-2008, replying to Dena Grabinar on #3)

    Randy N
    Not sure if its Version 2, I have been using Version 3 Beta and now Release Candidate. I would think reinstall it first. Not quite sure if that doesn't work.
    Dena Grabinar wrote:
    > Hi Randy - it's Version 2.
    >
    > (I've also now noticed that if i visit a site in firefox, that I've previously bookmarked in IE, it doesn't show up as already bookmarked in the diigo toolbar. again, this problem isn't happening in IE.)
    >
    > Randy N wrote:
    > > What version of Firefox? Version 2 or the 3 Release Candidate?
    > > Dena Grabinar wrote:
    > > > I just installed Firefox on my pc, and got bookmarking straight away - or tried to. But every time I try to submit a bookmark to Diigo (either the regular way or the QuickD button), a message pops up to say the submission failed.
    > > >
    > > > I am not having the same problem in IE. But Firefox is so much nicer to use, I really want to switch over. Can anyone advise?
  • #5Joel Liu said ...(on 05-26-2008, replying to Dena Grabinar on #1)

    Joel Liu
    Hi Dena,
    Please update to the latest toolbar. You used the diigo v2 toolbar which is not supported.
  • #6Dena Grabinar said ...(on 05-26-2008, replying to Joel Liu on #5)

    Dena Grabinar
    yay, problem solved. I'd downloaded the toolbar through firefox add-ons, rather than direct from diigo, and didn't notice it wasn't up to date. all sorted now, many thanks :-)


    Joel Liu wrote:
    > Hi Dena,
    > Please update to the latest toolbar. You used the diigo v2 toolbar which is not supported.