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When I re-started my Firefox browser, I was notified of a new version. I had 3.1.5.1. (I am still using Firefox 2.0.0.14.)
When I re-opened Firefox, Diigo is gone! I checked the extensions and even the extension I installed is not showing up. I disappeared.
I right-clicked on my menu bar so I can check to show the Diigo toolbar but it is not there to check.
I reinstalled the extension and still nothing! What's up with this?
Thanks for reporting. We have temporarily rolled back to the previous version due to the severity of the problem you have reported.
Though our own testing installs/upgrades the toolbar perfectly, we are trying to find a possible cause of this problem.
Could you please tell us
Did firefox download the xpi completely? (Did the download progress bar reach 100%?)
Did you see any warning or error message from Firefox?
Your help will be very helpful.
William Buntz wrote:
> When I re-started my Firefox browser, I was notified of a new version. I had 3.1.5.1. (I am still using Firefox 2.0.0.14.)
>
> When I re-opened Firefox, Diigo is gone! I checked the extensions and even the extension I installed is not showing up. I disappeared.
>
> I right-clicked on my menu bar so I can check to show the Diigo toolbar but it is not there to check.
>
> I reinstalled the extension and still nothing! What's up with this?
I am running Firefox 3. When I attempt the upgrade it tells me that there was a bad hash and that it can not perform the update. No damage is done to my existing toolbar. The error I get is as follows:
Firefox could not install the file at
http://www.diigo.com/diigoresources/downloads/diigotoolbar-firefox-new.xpi
because: Invalid file hash (possible download corruption)
-261:
The XPI does download fully, but it prevents me from going any further.
Hope that helps!
Arrix Z wrote:
> Thanks for reporting. We have temporarily rolled back to the previous version due to the severity of the problem you have reported.
> Though our own testing installs/upgrades the toolbar perfectly, we are trying to find a possible cause of this problem.
>
> Could you please tell us
> Did firefox download the xpi completely? (Did the download progress bar reach 100%?)
> Did you see any warning or error message from Firefox?
>
> Your help will be very helpful.
>
> William Buntz wrote:
> > When I re-started my Firefox browser, I was notified of a new version. I had 3.1.5.1. (I am still using Firefox 2.0.0.14.)
> >
> > When I re-opened Firefox, Diigo is gone! I checked the extensions and even the extension I installed is not showing up. I disappeared.
> >
> > I right-clicked on my menu bar so I can check to show the Diigo toolbar but it is not there to check.
> >
> > I reinstalled the extension and still nothing! What's up with this?
Same problem as Jonathan Bailey. Firefox 2.0.0.6 on Linux
William Buntz
Jonathan Bailey
Arrix Z
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